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Frequently asked questions |
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What
type of delivery service do you offer and what are
the costs? |
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Do
you sell the filling alone? |
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Two types of delivery
services are offered:
1. Direct door to door delivery, by road, to areas within 100 km
radius of our factory in Primrose Germiston. This delivery will cost
a nominal fee per load. For prices, please see our price list.
2. A door to counter service via the South African Post Office, to
any of its branches country wide. You will be advised to collect
your parcel, from your nearest Post Office Branch. The PANDA
bag, of your choice, is shipped in quality courier plastic, and
arrives fully filled, ready to be used. For shipping prices, please
see our price list. |
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Yes
we do and filling can be collected from our factory or shipped
by post. |
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What
are the beanbags filled with? |
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PANDA beanbags are filled with Flame Retardant Polystyrene
beads. |
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How
long will it take to be delivered? |
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10 Working days after receipt of order and payment confirmation.
This
time includes production and postage. |
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What
material are the beanbags made from? |
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All regular PANDA beanbags are manufactured from the highest
quality
Faux Leather with a fashionable leather embossing. Other
materials such
as genuine leather, faux fur, suade, denim and
polycottons can be used
on request. The use of these materials
have a price implication. |
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What
happens if the beanbag has a fault? |
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All
PANDA beanbags carry a six-month warranty on faulty
workmanship. Should
a fault present itself, please contact the
factory for the warranty
procedure for your area. |
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How
do I keep the beanbag clean? |
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How
do I make payment? |
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PANDA
beanbags are easily cleaned with a warm wet cloth dipped
in soapy suds
of Sunlight Liquid or any soap powder you would use
to wash your personal
clothes. Please avoid cleaning agents
containing harsh chemical additives
as this will harden the faux
leather colouring leading to fabric cracking
and irreparable damage. |
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We accept payment by cash deposits or EFT transfers directly into
our operating bank account below:
ABSA BANK
Branch: Eastgate
Branch Code: 632 005
Account Name: Panda Beanbags
Account No.: 91 8947 9610
Please allow 10 days clearing time if payment is via cheque. |
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Do the beanbags come filled? |
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All of our PANDA beanbags come filled, unless otherwise requested
by
you. |
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When does payment
need to be made? |
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Payment should be
made at time of order. |
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